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Credit Control Officer

ACredit Controller, or Debt Collector Agent ensures that companies receive the money from businesses and customers who owe them. Their duties include handling credit assessments, negotiating payment plans and maintaining accurate financial records.

Credit Controller

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Credit Controller duties and responsibilities

A Credit Controller’s tasks involve both looking at the big picture of a company’s available credit and potential while focusing on specific debts and their recovery process. A Credit main tasks include:

  • Checking customer’s credit and approving or denying it, based on industry standards

  • Negotiating payment plans and setting up terms and conditions

  • Setting up repayments and working with Debt Counsellors

  • Ensuring customers pay on time and charge them for overdue invoices

  • Starting legal proceedings if clients do not pay their debts on time

  • Liaising with Solicitors and Bailiffs

  • Maintaining accurate records

  • Implementing changes in the company’s credit control system