Credit control is the system used by businesses and central banks to make sure that credit is given only to borrowers who are likely to be able to repay it. As such matters are rarely certain, credit controllers control lending by calculating and managing risk.
Credit control is part of the financial controls that are employed by businesses particularly in manufacturing to ensure that once sales are made they are realised as cash or liquid resources.
Credit control is a critical system of control that prevents the business from becoming illiquid due to improper and un-coordinated issuance of credit to customers. Credit control has a number of sections that include - credit approval, credit limit approval, dispatch approvals as well as collection process.
In a large business a credit process will be run by a senior manager and will include processes as such as Know Your Customer (KYC), account opening, approval of credit and credit limits (both in terms of the amounts and the terms e.g. 30 Days, 30 Days net), extension of credit and effecting collection action.
Credit control will normally report to the Finance Director or Risk Management Committee.
Procedures for issuing credit
During the selling process a potential customer or even a current customer who pays cash may request for credit lines to be extended. At this point the following process may be followed:-
1. Formal letter of application for credit to be extended to a customer entity
2. Head of Finance evaluates the credit requested
3. Risk managers evaluate if the credit fits in with the current risk portfolio
4. Credit Collection period (usually in Days) is considered both as a stand-alone and as a component of the working capital cycle in particular ensuring that it does not exceed the Payables Period (usually in Days too).
5. External rating agencies may be invoked to assess the risk attached to extending credit to the customer. Usually credit worthiness of a firm may be assessed independently by firms such as Dun & Bradstreet, Bloomberg, AC Nielsen or other reputable firms.
6. Fillers are also made into the market to assess the credit worthiness of a firm
7. An internal evaluation is made considering the risk of Bad or Doubtful Debts against the profit or returns.
8. After Risk Manager and Finance Director is satisfied that the extension of credit will not result in loss of principal. Credit is extended.
9. An account is opened with the credit setting set for the agreed terms: Cap of credit the customer will enjoy and the terms or duration which they will enjoy that credit. In other words, the time-limit as well as the value of the credit are sides of the same coin.
Non-collectibility of extended credit
Extended credit could, despite all efforts made, become noncollectable. In this case a professional Debt collection agency may be hired along with attendant legal, court and other fees. This event is normally dreaded and most Chartered Accountants are reluctant to consider that credit extended has now become noncollectable necessitating a debt write off if the receivable has gone bust or a provision if only a lower amount can ultimately be collected.
Risk of credit
Unwarranted debt may be a serious strain on the company and could lead to company failure. Many SMEs have failed due to unsatisfactory Debt Collection processes or procedures. During the credit crunch many businesses experienced a serious credit risk and severely curtailed extension of credit to partner firms and businesses. Even though the current situation is much less severe credit extension remains a key, pivotal role in business management.
Hampshire (/ˈhæmpʃər/, /-ʃɪər/ (listen); abbreviated to Hants)[a] is a county in South East England on the coast of the English Channel, bordering Dorset to the south-west, Wiltshire to the north-west, Berkshire to the north, Surrey to the north-east and West Sussex to the south east. The county town is Winchester, but the county is named after Southampton. Its two largest cities are Southampton and Portsmouth which are administered separately as unitary authorities; the rest of the county is governed by a combination of the Hampshire County Council and non-metropolitan district councils.
First settled about 14,000 years ago, Hampshire's recorded history dates to Roman Britain, when its chief town was Winchester, then known as Venta Belgarum. The county was recorded in the 11th century Domesday Book, divided into 44 hundreds. From the 12th century, the ports grew in importance, fuelled by trade with the continent, wool and cloth manufacture, fishing and large shipbuilding industries. By the 16th century, the population of Southampton had outstripped that of Winchester. By the mid-19th century, the population was 219,210, double that at the beginning of the century, in more than 86,000 dwellings. Agriculture was the principal industry and 10 per cent of the county was still forest. Hampshire played a crucial military role in both World Wars. The borders of the ceremonial county were created by the Local Government Act 1972 (enacted 1974). Historically part of Hampshire, the Isle of Wight was made a separate ceremonial county and the towns of Bournemouth and Christchurch were administered as part of the ceremonial county of Dorset.
The geography of the county is varied, with upland rising to 286 m (938 ft) and mostly south-flowing rivers. There are areas of downland and marsh, and two national parks: the New Forest and part of the South Downs, which together cover 45 per cent of Hampshire.
Hampshire is one of the most affluent counties in the country, with an unemployment rate lower than the national average. Its economy mainly derives from major companies, maritime, agriculture and tourism. Tourist attractions include seaside resorts, national parks, the National Motor Museum and the Southampton Boat Show. The county is known as the home of writers Jane Austen and Charles Dickens. Hampshire is also the childhood home of Florence Nightingale and the birthplace of engineer Isambard Kingdom Brunel.