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Customer Coordinator
Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a company's reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones. Understanding what this role entails can help you gain job-specific skills and earn qualifications to pursue this career path. In this article, we define a customer service coordinator, outline their duties and responsibilities and provide a step-by-step guide on becoming one.
Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.
Key takeaways:
A customer service coordinator is responsible for providing high-quality service to clients, conducting customer-focused research to personalise experiences, and enhancing a company's reputation.
A customer service coordinator plays an important leadership role, overseeing a customer service team, training them in job-specific tasks, and motivating them to achieve set goals.
As a customer service manager, you will need to address and resolve customer complaints, monitor compliance with company regulations, and gather critical customer feedback to shape the company's strategies.
​Dinnington is a town in the civil parish of Dinnington St John's, in the Metropolitan Borough of Rotherham, in South Yorkshire, England. It is near to the towns of Worksop and Rotherham and cities of Sheffield and Doncaster.
Historically part of the West Riding of Yorkshire, Dinnington is the principal settlement in the civil parish of Dinnington St John's, which also includes the small satellite hamlets of Throapham and St John's. The Dinnington St John's parish is the most populous constituent of the St John's ward, which also includes the parishes of Laughton-en-le-Morthen, Firbeck, Letwell and Gildingwells. In 2001 this ward had a population of 11,476, with Dinnington St John's itself making up 9,161 of that figure.[2] The population of the ward at the 2011 Census had increased to 12,517.[3] Dinnington is about 330 feet (101 m) above sea level.
