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Customer Coordinator
Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a company's reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones. Understanding what this role entails can help you gain job-specific skills and earn qualifications to pursue this career path. In this article, we define a customer service coordinator, outline their duties and responsibilities and provide a step-by-step guide on becoming one.
Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.
Key takeaways:
A customer service coordinator is responsible for providing high-quality service to clients, conducting customer-focused research to personalise experiences, and enhancing a company's reputation.
A customer service coordinator plays an important leadership role, overseeing a customer service team, training them in job-specific tasks, and motivating them to achieve set goals.
As a customer service manager, you will need to address and resolve customer complaints, monitor compliance with company regulations, and gather critical customer feedback to shape the company's strategies.
East Nortonis a small village andparishlocated in the east of Leicestershire, adjoining theA47LeicestertoUppinghamroad. According to the 2001 Census, it had a population of 94 in 37 households. The population remained less than 100 at the 2011 census and details are included in thecivil parishofLoddington. East Norton is situated in the Tilton Ward in the Rural East area of the Harborough District, and the Launde Electoral Division of theLeicestershire County Council. Nationally it is in the Rutland and Melton Parliamentary Constituency and the Three Cities Sub-Area of the East Midlands Region.[1]
The village's name means 'northern farm/settlement'.[2]
East Norton is one of the 51Thankful Villagesin England and Wales that suffered no fatalities during the Great War of 1914 to 1918.[3]
