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Customer Coordinator

Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a company's reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones. Understanding what this role entails can help you gain job-specific skills and earn qualifications to pursue this career path. In this article, we define a customer service coordinator, outline their duties and responsibilities and provide a step-by-step guide on becoming one.

Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.

Key takeaways:

A customer service coordinator is responsible for providing high-quality service to clients, conducting customer-focused research to personalise experiences, and enhancing a company's reputation.

A customer service coordinator plays an important leadership role, overseeing a customer service team, training them in job-specific tasks, and motivating them to achieve set goals.

As a customer service manager, you will need to address and resolve customer complaints, monitor compliance with company regulations, and gather critical customer feedback to shape the company's strategies.

​Oasby is a hamlet in the civil parish of Heydour, in the South Kesteven district of Lincolnshire, England. It lies 7 miles (11 km) north-east of Grantham.

Oasby, Heydour, Aisby, Culverthorpe and Kelby are the five hamlets within Heydour parish.

Oasby Manor House is a Grade II* listed building dating from the 17th century with reused 15th-century stonework and 19th-century alterations. There is a 15th-century Oriel window on the first floor.[1]

Manor House Farm is a 17th-century single story Grade II listed farmhouse.[2]

Oasby Mill is a tower windmill, built about 1810 of black bitumen painted ashlar. It is Grade II listed, and all machinery has been removed.[3]

The village public house, the Houblon Arms, was built about 1700 and is Grade II listed.[4]

The parish holds community events, usually in Aisby village hall, with a book club, art club, cricket club, annual art exhibition and January pantomime

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