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Customer Coordinator
Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a company's reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones. Understanding what this role entails can help you gain job-specific skills and earn qualifications to pursue this career path. In this article, we define a customer service coordinator, outline their duties and responsibilities and provide a step-by-step guide on becoming one.
Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.
Key takeaways:
A customer service coordinator is responsible for providing high-quality service to clients, conducting customer-focused research to personalise experiences, and enhancing a company's reputation.
A customer service coordinator plays an important leadership role, overseeing a customer service team, training them in job-specific tasks, and motivating them to achieve set goals.
As a customer service manager, you will need to address and resolve customer complaints, monitor compliance with company regulations, and gather critical customer feedback to shape the company's strategies.
South Rauceby is a village and civil parish in the North Kesteven district of Lincolnshire, England. It is situated 2.5 miles (4.0 km) west from Sleaford. The village of North Rauceby is less than 1 mile (1.6 km) to the north. The 2001 Census recorded a village population of 330 in 161 household,[1] increasing to 367 at the 2011 census.[2]
Rauceby village hall is situated on Main Street and serves both North and South Rauceby. It provides for village clubs and events, and the Rauceby Pre-School which serves the local community and surrounding area. The village's public house is the Bustard Inn, a Grade II listed building.[3] Other listed buildings, also designated Grade II, include a windmill, now a house, built c. 1840,[4] and South Rauceby Hall.[5]
A daily bus service on the Grantham to Sleaford route is provided by Centrebus. Rauceby railway station, adjoining the A153 road, is less than 1 mile to the south-east
