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Customer Coordinator
Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a company's reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones. Understanding what this role entails can help you gain job-specific skills and earn qualifications to pursue this career path. In this article, we define a customer service coordinator, outline their duties and responsibilities and provide a step-by-step guide on becoming one.
Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.
Key takeaways:
A customer service coordinator is responsible for providing high-quality service to clients, conducting customer-focused research to personalise experiences, and enhancing a company's reputation.
A customer service coordinator plays an important leadership role, overseeing a customer service team, training them in job-specific tasks, and motivating them to achieve set goals.
As a customer service manager, you will need to address and resolve customer complaints, monitor compliance with company regulations, and gather critical customer feedback to shape the company's strategies.
​Wiggenhall St Germans is a village and civil parish in the English county of Norfolk in the East of England. It is 85 miles (137 km) north of London and 5 miles (8.0 km) south-west of King's Lynn. The parish covers an area of 18.98 km2 (7.33 sq mi) and had a population of 1,373 in 554 households at the 2011 census.[1]
St Mary the Virgin's Church, Wiggenhall
Ruined church of Wiggenhall St Peter beside the River Great Ouse
The parish is on the River Great Ouse which divides the village into two. Most of the parish lies below the high-water mark and some areas are level with the bed of the river, which is confined by high banks.[2] The parish includes the hamlets of Wiggenhall St Mary the Virgin and Wiggenhall St Peter, and the settlements of Eau Brink[3][4] and Saddlebow[5] (Saddle Bow on some maps).[6]
