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Customer Coordinator
Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a company's reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones. Understanding what this role entails can help you gain job-specific skills and earn qualifications to pursue this career path. In this article, we define a customer service coordinator, outline their duties and responsibilities and provide a step-by-step guide on becoming one.
Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.
Key takeaways:
A customer service coordinator is responsible for providing high-quality service to clients, conducting customer-focused research to personalise experiences, and enhancing a company's reputation.
A customer service coordinator plays an important leadership role, overseeing a customer service team, training them in job-specific tasks, and motivating them to achieve set goals.
As a customer service manager, you will need to address and resolve customer complaints, monitor compliance with company regulations, and gather critical customer feedback to shape the company's strategies.
Worksop (/ˈwɜːrksɒp/ WURK-sop) is the largest town in the Bassetlaw district of the ceremonial county of Nottinghamshire in the East Midlands of England. Worksop lies on the River Ryton, and is located at the northern edge of Sherwood Forest. Worksop is located 19 miles (31 km) east-south-east of Sheffield, with a population of 41,820.[2] It lies close to Nottinghamshire’s borders with South Yorkshire, and Derbyshire.
Worksop, a market town, has become a commuter town as a result of its geographic location and ease of access to major motorways and rail links.
Worksop is known as the "Gateway to The Dukeries", because of the now four obsolete ducal principal sites of which were closely located next to each other, south of the town. These four ducal locations were; Clumber House, Thoresby Hall, Welbeck Abbey and Worksop Manor. Other houses such as Rufford Abbey and Hodsock Priory are also just a few miles away.
Worksop is twinned with the German town Garbsen.
