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Debt Control Officer

ADebt Collector, or Collection Specialist, work with customers to collect their outstanding debts to an organization. Their duties include organizing and keeping track of customer’s outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers.

Debt Collector

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Debt Collector duties and responsibilities

A Debt Collector may need to research information about debtors, including finding out details like new addresses and other contact information. They attempt to obtain payment and will often negotiate partial payments. Some other responsibilities of a Debt Collector include:

  • Manage multiple delinquent accounts for debt collection efforts.

  • Keep track of assigned accounts to identify outstanding debts.

  • Plan a course of action to recover outstanding payments.

  • Negotiate payoff deadlines or payment plans.

  • Handle questions or complaints.

  • Investigate and resolve discrepancies in payments or accounts.

​North Yorkshire is a ceremonial county in the Yorkshire and the Humber and North East regions of England. It borders County Durham to the north, the North Sea to the east, the East Riding of Yorkshire to the south-east, South Yorkshire to the south, West Yorkshire to the south-west, and Cumbria and Lancashire to the west. Northallerton is the county town.

The county is the largest in England by land area, at 8,654 km2 (3,480 sq mi), and had a population of 1,158,816 in 2021. The largest settlements are Middlesbrough (148,215) in the north-east and the city of York (141,685) in the south. Middlesbrough is part of the Teesside built-up area, which extends into County Durham and has a total population of 376,663 in 2011. The remainder of the county is rural, and the largest towns are Harrogate (75,515) and Scarborough (59,505). For local government purposes the county comprises four unitary authority areas — Middlesbrough, North Yorkshire, Redcar and Cleveland, and York — and part of a fifth, Stockton-on-Tees. The local authorities of York and North Yorkshire are part of a combined authority of the same name, and the local authorities of the other three areas are part of the Tees Valley combined authority. The county was historically part of Yorkshire.

The centre of the county contains a wide plain, called the Vale of Mowbray in the north and Vale of York in the south. The North York Moors uplands lie to the east, and south of them the Vale of Pickering is separated from the main plain by the Howardian Hills. The west of the county contains the Yorkshire Dales, an extensive upland area which contains the source of the River Ouse/Ure and many of its tributaries, which together drain most of the county before reaching the Humber estuary in the south. The Dales also contain the county's highest point, Whernside, at 2,415 feet (736 m).

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