Facility management, or facilities management, (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property, it encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology, as defined by the International Organization for Standardization (ISO). The profession is certified through Global Facility Management Association (Global FM) member organizations.
Since 2009, Global FM has sponsored an annual World Facilities Management Day, "World FM Day".
Ilkeston is a town in the Borough of Erewash, Derbyshire, England, on the River Erewash, from which the borough takes its name, with a population at the 2011 census of 38,640. Its major industries, coal mining, iron working and lace making/textiles, have now all but disappeared.
The town is close to both Derby and Nottingham and is near the M1 motorway and the border with Nottinghamshire. The eastern boundary of Ilkeston is only two miles from Nottingham's western edge and it is part of the Nottingham Urban Area.