Facility management, or facilities management, (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property, it encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology, as defined by the International Organization for Standardization (ISO). The profession is certified through Global Facility Management Association (Global FM) member organizations.
Since 2009, Global FM has sponsored an annual World Facilities Management Day, "World FM Day".
Kettering is a large market and industrial town in Northamptonshire, England, 70 miles (113 km) north of London and 15 miles (24 km) northeast of Northampton, west of the River Ise, a tributary of the River Nene. The name means "the place (or territory) of Ketter's people (or kinsfolk)".
At the 2011 census, it had a population of 93,475. The town is twinned with Lahnstein, in Germany and Kettering, Ohio, in the United States. It is part of the South Midlands and, along with other towns in Northamptonshire, has a growing commuter population as it is on the Midland Main Line railway, with East Midlands Railway services direct to London St Pancras International taking about an hour.