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Facilities Management

​Facility management,[1] or facilities management, (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property, it encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology, as defined by the International Organization for Standardization (ISO). The profession is certified through Global Facility Management Association (Global FM) member organizations.

Since 2009, Global FM has sponsored an annual World Facilities Management Day, "World FM Day".[2]

​Norfolk (/ˈnɔːrfək/) is a county in East Anglia in England. It borders Lincolnshire to the northwest, Cambridgeshire to the west and southwest, and Suffolk to the south. Its northern and eastern boundaries are the North Sea and to the northwest, The Wash. The county town is the city of Norwich. With an area of 2,074 square miles (5,370 km2) and a population of 859,400, Norfolk is a largely rural county with a population density of 401 per square mile (155 per km2). Of the county's population, 40% live in four major built up areas: Norwich (213,000), Great Yarmouth (63,000), King's Lynn (46,000) and Thetford (25,000).[4]

The Broads is a network of rivers and lakes in the east of the county, extending south into Suffolk. The area is not a national park[5] although it is marketed as such. It has similar status to a national park, and is protected by the Broads Authority.[6]