Facility management, or facilities management, (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property, it encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology, as defined by the International Organization for Standardization (ISO). The profession is certified through Global Facility Management Association (Global FM) member organizations.
Since 2009, Global FM has sponsored an annual World Facilities Management Day, "World FM Day".
North West England is one of nine official regions of England and consists of the counties of Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside. The North West had a population of 7,052,000 in 2011. It is the third-most-populated region in the United Kingdom, after the South East and Greater London. The largest settlements are Manchester and Liverpool.