Facility management, or facilities management, (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property, it encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology, as defined by the International Organization for Standardization (ISO). The profession is certified through Global Facility Management Association (Global FM) member organizations.
Since 2009, Global FM has sponsored an annual World Facilities Management Day, "World FM Day".
Redditch is a town, and local government district in north-east Worcestershire, England, approximately 15 miles (24 km) south of Birmingham. The district has a population of 85,000 as of 2019. In the 19th century it became the international centre for the needle and fishing tackle industry. At one point 90% of the world's needles were manufactured in the town and its neighbourhoods. In the 1960s it became a model for modern new town planning.