Facility management, or facilities management, (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property, it encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology, as defined by the International Organization for Standardization (ISO). The profession is certified through Global Facility Management Association (Global FM) member organizations.
Since 2009, Global FM has sponsored an annual World Facilities Management Day, "World FM Day".
St Albans (/sənt ˈɔːlbənz/) is a cathedral city in Hertfordshire, England and the main urban area in the City and District of St Albans. It lies east of Hemel Hempstead and west of Hatfield, about 20 miles (32 km) north-north-west of central London, 8 miles (13 km) south-west of Welwyn Garden City and 11 miles (18 km) south-south-east of Luton. St Albans was the first major town on the old Roman road of Watling Street for travellers heading north and it became the Roman city of Verulamium. It is within the London commuter belt and the Greater London Built-up Area. With a population of 82,146, it is the fourth-most-populous settlement in Hertfordshire.