Jobs
Field Maintenance Engineer
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Frome (/ˈfruːm/ ⓘ, FROOM) is a town and civil parish in eastern Somerset, England. The town is built on uneven high ground at the eastern end of the Mendip Hills, and centres on the River Frome. The town lies about 13 miles (21 km) south of the City of Bath, with the market towns of both Westbury and Warminster sitting 6.5 miles to the East. It forms part of the parliamentary constituency of Somerton and Frome. The population was 28,559 in 2021.[1]
Frome was one of the largest towns in Somerset until the Industrial Revolution, and was larger than Bath from AD 950 until 1650. The town first grew due to the wool and cloth industry; it later diversified into metal-working and printing, although these have declined. The town was enlarged during the 20th century but retains a large number of listed buildings, and most of the centre falls within a conservation area.
The town has road and rail transport links and acts as an economic centre for the surrounding area. It provides a centre for cultural and sporting activities, including the annual Frome Festival and Frome Museum.
In 2014, Frome was named by The Times the "sixth coolest town" in Britain.[2] It was shortlisted as one of three towns in the country for the 2016 Urbanism Awards in the 'Great Town Award' category.[3] In its 2018 and 2021 report on the "Best places to live in the UK", The Sunday Times listed Frome as the best in the South West.[4] In April 2019, Time Out listed Frome among 15 of the best weekend breaks from London.[5]
