Banner Default Image

Field Maintenance

​Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

What is a Field-Service-Engineer?

A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

Who does a Field-Service-Engineer work with?

A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.

What does a Field-Service-Engineer do?

A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.

Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.

So, What does a Field-Service-Engineer do daily?

A Field-Service-Engineer's main role may include:

Responding to service calls and visiting customer sites to diagnose and repair equipment

Performing preventative maintenance on equipment

Providing training and support to customers on the proper use and maintenance of equipment

​Bishopthorpe is a village and civil parish three miles south of York in the City of York unitary authority area and ceremonial county of North Yorkshire, England. Bishopthorpe is close to the River Ouse, and has a population of 3,174, increasing to 3,237 at the 2011 Census.[1] The area of Main Street and the Palace were made a conservation area in 1989 along with other open areas of the village.[2]

The village was historically part of the West Riding of Yorkshire until 1974. It was then a part of the district of Selby District in North Yorkshire from 1974 until 1996. Since 1996 it has been part of the City of York unitary authority.[3]

It was formerly known as St Andrewthorpe, but in the 13th century, Archbishop Walter de Grey bought the manor house and gave it to the Dean and Chapter of York Minster.[4] This became Bishopthorpe Palace, the residence of the Archbishop of York. Many of the roads in Bishopthorpe are named after past Archbishops.

Latest jobs