Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Burton upon Trent, also known as Burton-on-Trent or simply Burton, is a market town in Staffordshire, England, close to the border with Derbyshire. In 2011, it had a population of 72,299.[2] The demonym for residents of the town is 'Burtonian'. Burton is 11 miles (18 km) southwest of Derby, 27 miles (43 km) northwest of Leicester, 28 miles (45 km) west-southwest of Nottingham and 20 miles (32 km) south of the southern entrance to the Peak District National Park.
Burton is known for brewing.[3] The town originally grew up around Burton Abbey. Burton Bridge was also the site of two battles, in 1322 when Edward II defeated the rebel Earl of Lancaster and 1643 when royalists captured the town during the First English Civil War. William Lord Paget and his descendants were responsible for extending the manor house within the abbey grounds and facilitating the extension of the River Trent Navigation to Burton. Burton grew into a busy market town by the early modern period.
The town is served by Burton-on-Trent railway station. The town was also the start and terminus of the now defunct South Staffordshire Line which linked it to Lichfield, Walsall, Dudley and Stourbridge.
