Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Dronfield is a town in North East Derbyshire, England, which includes Dronfield Woodhouse and Coal Aston. It lies in the valley of the River Drone between Chesterfield and Sheffield. The Peak District National Park is three miles (4.8 km) to the west. The name means open land infested with drones (male bees).
The town existed before the 1086 Domesday Book, and has a 13th-century parish church. In 1662, Charles II granted the town a market, although this later ceased. The industrial history of the town includes coal mining, the wool trade, the production of soap and steel, and engineering. Today a range of manufacturing firms still operate in the town.
Dronfield's population increased dramatically in the post-war years from 6,500 in 1945 to its current size of just over 21,000.[1]
The football ground to the north of the town is currently the home of Sheffield F.C., the world's oldest football club.
