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Field Maintenance

​Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

What is a Field-Service-Engineer?

A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

Who does a Field-Service-Engineer work with?

A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.

What does a Field-Service-Engineer do?

A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.

Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.

So, What does a Field-Service-Engineer do daily?

A Field-Service-Engineer's main role may include:

Responding to service calls and visiting customer sites to diagnose and repair equipment

Performing preventative maintenance on equipment

Providing training and support to customers on the proper use and maintenance of equipment

​Mapperley is a residential and commercial area of north-eastern Nottingham, England. The area is bounded by Sherwood to the north-west, Thorneywood to the south and Gedling to the east.

At various periods the terms 'Mapperley' and 'Mapperley Plains' have been applied to lands, on either side of Woodborough Road (B684), from a point at the junction of Mapperley Road, north-east for a distance of some 3+3⁄4 miles (6.0 km), to that point where the road forks towards Woodborough village. The stretch of Woodborough Road from Mapperley Road to Porchester Road is called 'Mapperley Plains' on Jackson's map of 1851–66, for example.[1][2] This section considers the history of the suburb within the present day city boundary.

The origins of the city of Nottingham suburb called Mapperley seem to be found in the fourteenth century. Writing in the 1670s about lands in the lordship of Basford (i.e. west of present-day Woodborough Road) which were called cornerswong, Dr Robert Thoroton, notes:

In the time of Richard the second (reigned 1377-99), Thomas Mapurley was a considerable man at Nottingham…. He, or his posterity, became possessed of the chiefest part of these grounds, which was the occasion of them being called Maperley's Closes; and since there being a cottage-house or two, and some odd barns erected, it goes for a small Hamlet called Mapurley.[3]

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