Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Plymouth (/ˈplɪməθ/ ⓘ PLI-məth) is a port city and unitary authority in Devon, South West England. It is located on Devon's south coast between the rivers Plym and Tamar, about 36 miles (58 km) southwest of Exeter and 193 miles (311 km) southwest of London. It is the most populous city south of London.
Plymouth's history extends back to the Bronze Age, evolving from a trading post at Mount Batten into the thriving market town of Sutton, which was formally re-named as Plymouth in 1439 when it was made a borough. The settlement has played a significant role in English history, notably in 1588 when an English fleet based here defeated the Spanish Armada, and in 1620 as the departure point for the Pilgrim Fathers to the New World. During the English Civil War, the town was held by the Parliamentarians and was besieged between 1642 and 1646. In 1690 a dockyard was established on the River Tamar for the Royal Navy and Plymouth grew as a commercial shipping port throughout the Industrial Revolution.
After absorbing nearby settlements in 1914, the borough was awarded city status in 1928. During World War II, Plymouth suffered extensive damage in the Plymouth Blitz, leading to post-war rebuilding that significantly shaped its modern appearance. A further expansion of its boundaries in 1967 contributed to its current status as the 30th-most populous built-up area in the UK and the second-largest city in the South West after Bristol, with a population in 2021 of 264,727.
Plymouth's economy, historically rooted in shipbuilding and seafaring, has transitioned towards a service-based economy since the 1990s. It maintains strong maritime connections, hosting HMNB Devonport, the largest operational naval base in Western Europe, and offering ferry links to Brittany and Spain. The city is also home to the University of Plymouth, reflecting its educational and cultural significance. Today, the city is governed locally by Plymouth City Council and is represented nationally by two Members of Parliament.
