Jobs
Front of House (FOH) Manager
A Front of House (FOH) Manager is responsible for overseeing all customer-facing operations in a hospitality venue such as a restaurant, hotel, or event space. Their main goal is to ensure guests have a smooth, enjoyable experience from the moment they arrive until they leave.
Key Responsibilities of a Front of House Manager
1. Guest Experience
Greeting and interacting with guests to ensure satisfaction
Handling reservations, seating, and waitlists
Resolving customer complaints or concerns promptly and professionally
2. Staff Supervision
Hiring, training, and managing front-of-house staff (hosts, servers, bartenders, etc.)
Creating staff schedules and ensuring adequate coverage
Monitoring staff performance and providing feedback
3. Operational Oversight
Ensuring the dining area, bar, and reception are clean and well-presented
Coordinating with the kitchen and back-of-house teams for smooth service
Managing opening and closing procedures
4. Financial and Administrative Tasks
Managing cash handling, POS systems, and daily reports
Monitoring sales and service metrics
Assisting with budgeting and cost control
5. Health & Safety Compliance
Ensuring compliance with hygiene, health, and safety regulations
Conducting regular checks and training staff on safety protocols​
​Newmarket is a market town in the English county of Suffolk, approximately 65 miles (105 kilometres) north of London. It is generally considered the birthplace and global centre of thoroughbred horse racing[2] and a potential World Heritage Site.[3] It is a major local business cluster, with annual investment rivalling that of the Cambridge Science Park, the other major cluster in the region.[4] It is the largest racehorse training centre in Britain,[5] the largest racehorse breeding centre in the country, home to most major British horseracing institutions, and a key global centre for horse health. Two Classic races, and an additional three British Champions Series races are held at Newmarket every year. The town has had close royal connections since the time of James I, who built a palace there, and was also a base for Charles I, Charles II, and most monarchs since. The current monarch, Queen Elizabeth II, visits the town often to see her horses in training.
Newmarket has over fifty horse training stables, two large racetracks, the Rowley Mile and the July Course, and one of the most extensive and prestigious horse training grounds in the world.[6] The town is home to over 3,500 racehorses, and it is estimated that one in every three local jobs is related to horse racing. Palace House, the National Heritage Centre for Horseracing and Sporting Art, the National Horseracing Museum, Tattersalls racehorse auctioneers, and two of the world's foremost equine hospitals for horse health, are in the town, which is surrounded by over sixty horse breeding studs. On account of its leading position in the multibillion-pound horse racing and breeding industry, it is also a major export centre.
