Jobs
Front of House (FOH) Manager
A Front of House (FOH) Manager is responsible for overseeing all customer-facing operations in a hospitality venue such as a restaurant, hotel, or event space. Their main goal is to ensure guests have a smooth, enjoyable experience from the moment they arrive until they leave.
Key Responsibilities of a Front of House Manager
1. Guest Experience
Greeting and interacting with guests to ensure satisfaction
Handling reservations, seating, and waitlists
Resolving customer complaints or concerns promptly and professionally
2. Staff Supervision
Hiring, training, and managing front-of-house staff (hosts, servers, bartenders, etc.)
Creating staff schedules and ensuring adequate coverage
Monitoring staff performance and providing feedback
3. Operational Oversight
Ensuring the dining area, bar, and reception are clean and well-presented
Coordinating with the kitchen and back-of-house teams for smooth service
Managing opening and closing procedures
4. Financial and Administrative Tasks
Managing cash handling, POS systems, and daily reports
Monitoring sales and service metrics
Assisting with budgeting and cost control
5. Health & Safety Compliance
Ensuring compliance with hygiene, health, and safety regulations
Conducting regular checks and training staff on safety protocols​
North West England is one of nine official regions of England and consists of the counties of Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside. The North West had a population of 7,052,000 in 2011.[1] It is the third-most-populated region in the United Kingdom, after the South East and Greater London. The largest settlements are Manchester and Liverpool.
