Front of House (FOH) Manager
A Front of House (FOH) Manager is responsible for overseeing all customer-facing operations in a hospitality venue such as a restaurant, hotel, or event space. Their main goal is to ensure guests have a smooth, enjoyable experience from the moment they arrive until they leave.
Key Responsibilities of a Front of House Manager
1. Guest Experience
Greeting and interacting with guests to ensure satisfaction
Handling reservations, seating, and waitlists
Resolving customer complaints or concerns promptly and professionally
2. Staff Supervision
Hiring, training, and managing front-of-house staff (hosts, servers, bartenders, etc.)
Creating staff schedules and ensuring adequate coverage
Monitoring staff performance and providing feedback
3. Operational Oversight
Ensuring the dining area, bar, and reception are clean and well-presented
Coordinating with the kitchen and back-of-house teams for smooth service
Managing opening and closing procedures
4. Financial and Administrative Tasks
Managing cash handling, POS systems, and daily reports
Monitoring sales and service metrics
Assisting with budgeting and cost control
5. Health & Safety Compliance
Ensuring compliance with hygiene, health, and safety regulations
Conducting regular checks and training staff on safety protocols
Retford (/ˈrɛtfərd/), also known as East Retford, is a market town in the Bassetlaw District in Nottinghamshire, England. It lies on the River Idle and the Chesterfield Canal. Retford is located 26 miles (42 km) east of Sheffield, 23 miles (37 km) west of Lincoln and 31 miles (50 km) north-east of Nottingham. The population at the 2021 census was 23,740. It is near North Wheatley.[1] The town is bypassed by the A1 road.
The borough of East Retford was enlarged in 1878 to include Ordsall, West Retford and part of the parish of Clarborough. The East Retford constituency was a noted example of a rotten borough, being effectively controlled by local landowners the Dukes of Newcastle until reformed in the early nineteenth century.[2] Retford and the surrounding area was also a centre of Nonconformism.