Jobs
Front of House (FOH)
A Front of House (FOH) Manager is responsible for overseeing all customer-facing operations in a hospitality venue such as a restaurant, hotel, or event space. Their main goal is to ensure guests have a smooth, enjoyable experience from the moment they arrive until they leave. Key Responsibilities of a Front of House Manager 1. Guest Experience Greeting and interacting with guests to ensure satisfaction Handling reservations, seating, and waitlists Resolving customer complaints or concerns promptly and professionally 2. Staff Supervision Hiring, training, and managing front-of-house staff (hosts, servers, bartenders, etc.) Creating staff schedules and ensuring adequate coverage Monitoring staff performance and providing feedback 3. Operational Oversight Ensuring the dining area, bar, and reception are clean and well-presented Coordinating with the kitchen and back-of-house teams for smooth service Managing opening and closing procedures 4. Financial and Administrative Tasks Managing cash handling, POS systems, and daily reports Monitoring sales and service metrics Assisting with budgeting and cost control 5. Health & Safety Compliance Ensuring compliance with hygiene, health, and safety regulations Conducting regular checks and training staff on safety protocols
St Helens (pronunciationⓘ) is a town in Merseyside, England, with a population of 117,308.[2] It is the administrative centre of the Metropolitan Borough of St Helens which had a population of 183,200 at the 2021 Census.[3][4][5][2][6]
The town is 6 miles (10 kilometres) north of the River Mersey, in the south-west part of historic Lancashire. The town was initially a small settlement within the historic county's ancient hundred of West Derby in the township of Windle but by the mid-1700s the town had developed into a larger urban area beyond the townships borders. By 1838 the council was formally made responsible for the administration of Windle and the three other townships of Eccleston, Parr and Sutton that were to form the town's traditional shape. In 1868 the town was incorporated as a municipal borough, then later became a county borough in 1887. In 1974 the town was made a metropolitan borough within the new Metropolitan County of Merseyside by the Local Government Act 1972, with an expanded administrative responsibility for several nearby towns and villages.[7][8]
The town was famous for its heavy industry, particularly its role in the coal mining industry, glassmaking, chemicals and copper smelting and sail making that drove its growth throughout the Industrial Revolution. Originally home to a large number of industrial employers such as Beechams, the Gamble Alkali Works, Ravenhead Glass, United Glass Bottles (UGB), Triplex, Daglish Foundry, Greenall's brewery, the glass producer Pilkington is the town's only remaining large industrial employer.[9][10][20]
The town is today most famous for its Rugby League team St Helens R.F.C. who have won 3 World Club Challenge cups in recent years, and museums such as the North West Museum of Road Transport, the World of Glass and art installations such as Dream.
