Front of House (FOH)
A Front of House (FOH) Manager is responsible for overseeing all customer-facing operations in a hospitality venue such as a restaurant, hotel, or event space. Their main goal is to ensure guests have a smooth, enjoyable experience from the moment they arrive until they leave. Key Responsibilities of a Front of House Manager 1. Guest Experience Greeting and interacting with guests to ensure satisfaction Handling reservations, seating, and waitlists Resolving customer complaints or concerns promptly and professionally 2. Staff Supervision Hiring, training, and managing front-of-house staff (hosts, servers, bartenders, etc.) Creating staff schedules and ensuring adequate coverage Monitoring staff performance and providing feedback 3. Operational Oversight Ensuring the dining area, bar, and reception are clean and well-presented Coordinating with the kitchen and back-of-house teams for smooth service Managing opening and closing procedures 4. Financial and Administrative Tasks Managing cash handling, POS systems, and daily reports Monitoring sales and service metrics Assisting with budgeting and cost control 5. Health & Safety Compliance Ensuring compliance with hygiene, health, and safety regulations Conducting regular checks and training staff on safety protocols
Staffordshire (/ˈstæfərdˌʃɪər, -ʃər/;[2] postal abbreviation Staffs.) is a landlocked county in the West Midlands of England. It borders Cheshire to the northwest, Derbyshire and Leicestershire to the east, Warwickshire to the southeast, West Midlands and Worcestershire to the south, and Shropshire to the west.
The largest settlement in Staffordshire is Stoke-on-Trent, which is administered as an independent unitary authority, separately from the rest of the county. Lichfield, a smaller settlement, is a cathedral city. Other major settlements include Stafford, Burton upon Trent, Cannock, Newcastle-under-Lyme, Rugeley, Leek, and Tamworth.
Smaller towns include Stone, Cheadle, Uttoxeter, Burntwood/Chasetown, Eccleshall, Biddulph, Penkridge and the large villages of Wombourne, Kinver, Tutbury, Alrewas, Barton-under-Needwood, Stretton and Abbots Bromley. Cannock Chase AONB is within the county as well as parts of the National Forest and the Peak District national park.
Wolverhampton, Walsall, West Bromwich and Smethwick are within the historic county boundaries of Staffordshire, but since 1974 have been part of the West Midlands county.
Apart from Stoke-on-Trent, Staffordshire is divided into the districts of Cannock Chase, East Staffordshire, Lichfield, Newcastle-under-Lyme, South Staffordshire, Stafford, Staffordshire Moorlands, and Tamworth.