Jobs
General Manager – Restaurant
A General Manager – Restaurant is the top-level leader responsible for the overall success of a restaurant. They oversee all aspects of operations, from staffing and customer service to financial performance and strategic planning.
Key Responsibilities of a Restaurant General Manager
1. Leadership and Staff Management
Hire, train, and manage all restaurant staff (front and back of house)
Set performance standards and lead by example
Foster a positive and productive work environment
2. Operational Oversight
Ensure smooth daily operations across all departments
Monitor food quality, service standards, and cleanliness
Coordinate with suppliers, vendors, and maintenance teams
3. Financial Management
Prepare and manage budgets
Monitor revenue, expenses, and profitability
Analyze financial reports and implement cost-saving measures
4. Customer Experience
Ensure high levels of customer satisfaction
Handle escalated complaints or special requests
Monitor reviews and feedback to improve service
5. Strategic Planning
Develop and implement business strategies to grow revenue
Plan promotions, events, and seasonal offerings
Stay updated on industry trends and competitor activity
6. Compliance and Safety
Ensure compliance with health, safety, and licensing regulations
Conduct regular audits and staff training
Skills and Qualities
Strong leadership and decision-making skills
Excellent communication and interpersonal abilities
Financial acumen and business strategy knowledge
Ability to multitask and stay calm under pressure
Experience with restaurant management software and systems
Northampton /nɔːrˈθæmptən/ (About this soundlisten) is a large market town and the county town of Northamptonshire in the East Midlands of England. It lies on the River Nene, 60 miles (97 km) north-west of London and 50 miles (80 km) south-east of Birmingham.[2][3] One of the largest towns (as opposed to cities) in England,[4] it had a population of 212,100 at the 2011 census (223,000 est. 2019).
Archaeological evidence of settlement in the area dates to the Bronze Age, Romans and Anglo-Saxons. In the Middle Ages, the town rose to national significance with the establishment of Northampton Castle, an occasional royal residence which regularly hosted the Parliament of England. Medieval Northampton had many churches, monasteries and the University of Northampton, all enclosed by the town walls. It was granted a town charter by Richard I in 1189 and a mayor was appointed by King John in 1215. The town was also the site of two medieval battles, in 1264 and 1460.
Northampton supported the Parliamentary Roundheads in the English Civil War, and Charles II ordered the destruction of the town walls and most of the castle. The Great Fire of Northampton in 1675 destroyed much of the town. It was soon rebuilt and grew rapidly with the industrial development of the 18th century. Northampton continued to grow with the arrival of the Grand Union Canal and the railways in the 19th century, becoming a centre for footwear and leather manufacture.
Northampton's growth was limited until it was designated as a New Town in 1968, accelerating development in the town. It unsuccessfully applied for city status in 2000.[5]
