General Manager – Restaurant
A General Manager – Restaurant is the top-level leader responsible for the overall success of a restaurant. They oversee all aspects of operations, from staffing and customer service to financial performance and strategic planning.
Key Responsibilities of a Restaurant General Manager
1. Leadership and Staff Management
Hire, train, and manage all restaurant staff (front and back of house)
Set performance standards and lead by example
Foster a positive and productive work environment
2. Operational Oversight
Ensure smooth daily operations across all departments
Monitor food quality, service standards, and cleanliness
Coordinate with suppliers, vendors, and maintenance teams
3. Financial Management
Prepare and manage budgets
Monitor revenue, expenses, and profitability
Analyze financial reports and implement cost-saving measures
4. Customer Experience
Ensure high levels of customer satisfaction
Handle escalated complaints or special requests
Monitor reviews and feedback to improve service
5. Strategic Planning
Develop and implement business strategies to grow revenue
Plan promotions, events, and seasonal offerings
Stay updated on industry trends and competitor activity
6. Compliance and Safety
Ensure compliance with health, safety, and licensing regulations
Conduct regular audits and staff training
Skills and Qualities
Strong leadership and decision-making skills
Excellent communication and interpersonal abilities
Financial acumen and business strategy knowledge
Ability to multitask and stay calm under pressure
Experience with restaurant management software and systems
Stansted Mountfitchet is an English village and civil parish in Uttlesford district, Essex, near the Hertfordshire border, 35 miles (56 km) north of London. According to the 2001 census it had a population of 5,533, increasing to 6,011 at the 2011 census. By the 2021 census it had increased to 8,621.[1] The village is served by Stansted Mountfitchet railway station.
Stansted Mountfitchet is situated in north-west Essex near the Hertfordshire border and 3 miles (5 km) north of Bishop's Stortford. Stansted Airport is 2 miles (3 km) from the village. The village has three primary schools (Bentfield Primary School, St Mary's (C of E) Primary School and Magna Carta Primary Academy) and one high school which was renamed the Forest Hall School in September, 2013.