Heavy Vehicle Mechanic
A Heavy Vehicle (HV) technician services, inspects and repairs HVs, categorised by the Department of Transport as category N2 or N3, and associated trailers, with the associated ancillaries. They work in either a dealership that focusses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles. They work on all the systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. Today’s technician has to demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of vehicles systems and associated ancillaries. They must be able to work independently but also operate as an effective team member, understanding how their workshop and the dealership/garage/branch functions from a commercial perspective, have good customer handling skills and identify ways in which they can work more efficiently.
Swaffham (/ˈswɒfəm/) is a market town and civil parish in the Breckland District and English county of Norfolk. It is situated 12 miles (19 kilometres) east of King's Lynn and 31 miles (50 kilometres) west of Norwich.
The civil parish has an area of 11.42 sq mi (29.6 km2) and in the 2001 census had a population of 6,935 in 3,130 households, which increased to 7,258, in 3,258 households, at the 2011 census. For the purposes of local government, the parish falls within the district of Breckland.[3]