Jobs
Hospitality Manager
A Hospitality Manager oversees the operations and guest experience in establishments such as hotels, resorts, restaurants, event venues, or cruise ships. Their role is broad and strategic, often encompassing both front-of-house and back-of-house responsibilities, depending on the size and type of the business.
Key Responsibilities of a Hospitality Manager
1. Guest Experience Management
Ensure guests receive exceptional service from arrival to departure
Handle VIP guests, special requests, and complaints
Monitor guest feedback and implement improvements
2. Staff Leadership
Recruit, train, and supervise staff across departments (e.g., reception, housekeeping, F&B)
Foster a positive work culture and ensure high morale
Conduct performance reviews and manage scheduling
3. Operational Oversight
Oversee daily operations across departments
Ensure smooth coordination between front desk, housekeeping, food service, and maintenance
Maintain high standards of cleanliness, safety, and presentation
4. Financial Management
Prepare and manage budgets
Monitor revenue, expenses, and profitability
Analyze financial reports and implement cost-control measures
5. Marketing and Sales
Collaborate with marketing teams to promote the business
Develop packages, promotions, and loyalty programs
Build relationships with travel agents, event planners, and corporate clients
6. Compliance and Standards
Ensure compliance with health, safety, and licensing regulations
Maintain brand standards (especially in chain or franchise operations)
Conduct regular audits and inspections
Derby (About this soundlisten) DAR-bee) is a city and unitary authority area in Derbyshire, England. It lies on the banks of the River Derwent in the south of Derbyshire, of which it was traditionally the county town. Derby gained city status in 1977, and by the 2011 census its population was 248,700.
Derby was settled by Romans – who established the town of Derventio – Saxons and Vikings, who made Derby one of the Five Boroughs of the Danelaw. Initially a market town, Derby grew rapidly in the industrial era. Home to Lombe's Mill, an early British factory, Derby has a claim to be one of the birthplaces of the Industrial Revolution. It contains the southern part of the Derwent Valley Mills World Heritage Site. With the arrival of the railways in the 19th century, Derby became a centre of the British rail industry.
Derby is a centre for advanced transport manufacturing, being home to the world's second largest aero-engine manufacturer: Rolls-Royce. Bombardier Transportation are based at the Derby Litchurch Lane Works and were for many years the UK's only train manufacturers. Toyota Manufacturing UK's automobile headquarters is southwest of the city at Burnaston. To the east lies Nottingham, separated by the M1 motorway.
