Jobs
Hospitality Manager
A Hospitality Manager oversees the operations and guest experience in establishments such as hotels, resorts, restaurants, event venues, or cruise ships. Their role is broad and strategic, often encompassing both front-of-house and back-of-house responsibilities, depending on the size and type of the business.
Key Responsibilities of a Hospitality Manager
1. Guest Experience Management
Ensure guests receive exceptional service from arrival to departure
Handle VIP guests, special requests, and complaints
Monitor guest feedback and implement improvements
2. Staff Leadership
Recruit, train, and supervise staff across departments (e.g., reception, housekeeping, F&B)
Foster a positive work culture and ensure high morale
Conduct performance reviews and manage scheduling
3. Operational Oversight
Oversee daily operations across departments
Ensure smooth coordination between front desk, housekeeping, food service, and maintenance
Maintain high standards of cleanliness, safety, and presentation
4. Financial Management
Prepare and manage budgets
Monitor revenue, expenses, and profitability
Analyze financial reports and implement cost-control measures
5. Marketing and Sales
Collaborate with marketing teams to promote the business
Develop packages, promotions, and loyalty programs
Build relationships with travel agents, event planners, and corporate clients
6. Compliance and Standards
Ensure compliance with health, safety, and licensing regulations
Maintain brand standards (especially in chain or franchise operations)
Conduct regular audits and inspections​
Sheffield is a city in England well known for its steel production. The Sheffield Botanical Gardens is on 19 acres of land with more than 5000 species of plants with impressive glasshouses, a bear pit, south entrance lodge is an educational and recreational area. The Millennium Gallery is a gallery and art museum located in the city center, listed as the 15th most visited place in Sheffield with temporary and permanent exhibition spaces, space for weddings, corporate events, a cafe, and a gift shop. The Kelham Island Museum is an industrial museum that displays steam engines, industrial displays, and Victorian Christmas markets.
