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Office Support Specialist
What does an office support specialist do?
Duties and Responsibilities
An office support specialist can have various duties and responsibilities depending on the organization they work for. Common tasks may include answering phone calls, emails, and inquiries from customers, vendors, or internal staff; scheduling appointments, meetings, and events; preparing and maintaining documents, records, and reports; processing invoices, payments, and expenses; ordering and managing office supplies and equipment; updating and organizing databases and filing systems; performing data entry, typing, and proofreading; and assisting with special projects and tasks as assigned.
Skills and Qualifications
To become an office support specialist, you will need to have a high school diploma or equivalent and some relevant work experience or training in office administration. Depending on the role and industry, you may also need to possess knowledge of office software and applications, such as Microsoft Word, Excel, Outlook, and PowerPoint. Additionally, it is important to have communication and interpersonal skills to interact with different people and convey information effectively. You should also have organizational and time management skills to handle multiple tasks and prioritize deadlines. Attention to detail and accuracy are essential for ensuring that the work you produce is error-free and meets quality standards. Problem-solving and critical thinking skills are necessary for troubleshooting issues and finding solutions. Lastly, customer service and teamwork skills are key for providing support to others and collaborating with colleagues.
St Helens (pronunciationⓘ) is a town in Merseyside, England, with a population of 117,308.[2] It is the administrative centre of the Metropolitan Borough of St Helens which had a population of 183,200 at the 2021 Census.[3][4][5][2][6]
The town is 6 miles (10 kilometres) north of the River Mersey, in the south-west part of historic Lancashire. The town was initially a small settlement within the historic county's ancient hundred of West Derby in the township of Windle but by the mid-1700s the town had developed into a larger urban area beyond the townships borders. By 1838 the council was formally made responsible for the administration of Windle and the three other townships of Eccleston, Parr and Sutton that were to form the town's traditional shape. In 1868 the town was incorporated as a municipal borough, then later became a county borough in 1887. In 1974 the town was made a metropolitan borough within the new Metropolitan County of Merseyside by the Local Government Act 1972, with an expanded administrative responsibility for several nearby towns and villages.[7][8]
The town was famous for its heavy industry, particularly its role in the coal mining industry, glassmaking, chemicals and copper smelting and sail making that drove its growth throughout the Industrial Revolution. Originally home to a large number of industrial employers such as Beechams, the Gamble Alkali Works, Ravenhead Glass, United Glass Bottles (UGB), Triplex, Daglish Foundry, Greenall's brewery, the glass producer Pilkington is the town's only remaining large industrial employer.[9][10][20]
The town is today most famous for its Rugby League team St Helens R.F.C. who have won 3 World Club Challenge cups in recent years, and museums such as the North West Museum of Road Transport, the World of Glass and art installations such as Dream.
