Office Support Specialist
What does an office support specialist do?
Duties and Responsibilities
An office support specialist can have various duties and responsibilities depending on the organization they work for. Common tasks may include answering phone calls, emails, and inquiries from customers, vendors, or internal staff; scheduling appointments, meetings, and events; preparing and maintaining documents, records, and reports; processing invoices, payments, and expenses; ordering and managing office supplies and equipment; updating and organizing databases and filing systems; performing data entry, typing, and proofreading; and assisting with special projects and tasks as assigned.
Skills and Qualifications
To become an office support specialist, you will need to have a high school diploma or equivalent and some relevant work experience or training in office administration. Depending on the role and industry, you may also need to possess knowledge of office software and applications, such as Microsoft Word, Excel, Outlook, and PowerPoint. Additionally, it is important to have communication and interpersonal skills to interact with different people and convey information effectively. You should also have organizational and time management skills to handle multiple tasks and prioritize deadlines. Attention to detail and accuracy are essential for ensuring that the work you produce is error-free and meets quality standards. Problem-solving and critical thinking skills are necessary for troubleshooting issues and finding solutions. Lastly, customer service and teamwork skills are key for providing support to others and collaborating with colleagues.
Wigan (/ˈwɪɡən/ WIG-ən) is a town in Greater Manchester, England, on the River Douglas. The town is midway between the two cities of Manchester, 16 miles (25.7 km) to the south-east, and Liverpool, 17 miles (27 km) to the south-west. It is the largest settlement in the Metropolitan Borough of Wigan and is its administrative centre. The town has a population of 107,732[1] and the wider borough of 330,714.[2] Wigan is part of the historic county of Lancashire.
Wigan was in the territory of the Brigantes, an ancient Celtic tribe that ruled much of what is now Northern England. The Brigantes were subjugated in the Roman conquest of Britain and the Roman settlement of Coccium was established where Wigan lies. Wigan was incorporated as a borough in 1246, following the issue of a charter by King Henry III of England. At the end of the Middle Ages, it was one of four boroughs in Lancashire established by royal charter. The Industrial Revolution saw a dramatic economic expansion and rapid rise in population. Wigan became a major mill town and coal mining district; at its peak, there were 1,000 pit shafts within 5 miles (8 km) of the town centre.[3][4] Coal mining ceased in the later 20th century.
Wigan Pier, a wharf on the Leeds and Liverpool Canal, was made famous by the writer George Orwell. In his book The Road to Wigan Pier (1937), Orwell highlighted the poor working and living conditions of inhabitants in the 1930s. Following the decline of heavy industry, Wigan Pier's warehouses and wharves became a local heritage centre and cultural quarter. The Brick Community Stadium (formerly known as DW Stadium) is home to Wigan Athletic Football Club and Wigan Warriors Rugby League Football Club.