Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates.
As of 2014, the Force.com platform has 1.5 million registered developers.
Lightning Base Components is the component library built on top of Lightning Web Components.
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed.
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011. The product focused on connecting small businesses to their customers.
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.
Colchester (/ˈkoʊltʃɛstər/ (audio speaker iconlisten)) is a historic market town and the largest settlement within the borough of Colchester in the county of Essex, in the East of England. Colchester occupies the site of what was Camulodunum, the first major Roman city in, and sometime capital of, Roman Britain. Colchester lays claim to be Britain's oldest recorded town. Colchester has been a military garrison since the Roman era and is currently home to the 16th Air Assault Brigade. In 2019 it had an estimated population of 138,131.
Situated on the River Colne, Colchester is 50 miles (80 kilometres) northeast of London and is connected to the capital by the A12 road and its railway station which is on the Great Eastern Main Line. It is seen as a popular town for commuters, and is less than 30 miles (50 km) from London Stansted Airport and 20 miles (30 km) from the passenger ferry port of Harwich.
Colchester is home to Colchester Castle and Colchester United Football Club. The demonym is Colcestrian.