Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates.
As of 2014, the Force.com platform has 1.5 million registered developers.
Lightning Base Components is the component library built on top of Lightning Web Components.
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed.
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011. The product focused on connecting small businesses to their customers.
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.
Glossop is a market town in the High Peak, Derbyshire, England, 12 miles (19 km) east of Manchester, 24 miles (39 km) northwest of Sheffield and 32 miles (51 km) north of the county town, Matlock, near Derbyshire's borders with Cheshire, Greater Manchester, South Yorkshire and West Yorkshire. It is between 150 and 300 metres (492 and 984 ft) above mean sea level, and lies just outside the Peak District National Park.
Historically, the name Glossop refers to the small hamlet that gave its name to an ancient parish recorded in the Domesday Book of 1086, and then the manor given by William I of England to William Peverel. A municipal borough was created in 1866, and the unparished urban area within two local government wards. The area now known as Glossop approximates to the villages that used to be called Glossopdale, on the lands of the Duke of Norfolk. Originally a centre of wool processing, Glossop rapidly expanded in the late 18th century when it specialised in the production and printing of calico, a coarse cotton, and became a mill town with many chapels and churches, its fortunes tied to the cotton industry.
Architecturally, the area is dominated by buildings constructed of the local sandstone. There remain two significant former cotton mills and the Dinting railway viaduct. Glossop has transport links to Manchester, making the area popular for commuters.