Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates.
As of 2014, the Force.com platform has 1.5 million registered developers.
Lightning Base Components is the component library built on top of Lightning Web Components.
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed.
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011. The product focused on connecting small businesses to their customers.
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.
Lichfield (/ˈlɪtʃfiːld/) is a cathedral city and civil parish in Staffordshire, England. Lichfield is situated roughly 16 mi (26 km) north of Birmingham, 8.1 miles (13.0 km) from Rugeley, 9 miles (14 km) from Walsall, 7.9 miles (12.7 km) from Tamworth and 13 miles (21 km) from Burton Upon Trent. At the time of the 2011 Census the population was estimated at 32,219 and the wider Lichfield District at 100,700.
Notable for its three-spired medieval cathedral, Lichfield was the birthplace of Samuel Johnson, the writer of the first authoritative Dictionary of the English Language. The city's recorded history began when Chad of Mercia arrived to establish his Bishopric in 669 AD and the settlement grew as the ecclesiastical centre of Mercia. In 2009, the Staffordshire Hoard, the largest hoard of Anglo-Saxon gold and silver metalwork, was found 5.9 km (3.7 mi) south-west of Lichfield.
The development of the city was consolidated in the 12th century under Roger de Clinton, who fortified the Cathedral Close and also laid out the town with the ladder-shaped street pattern that survives to this day. Lichfield's heyday was in the 18th century, when it developed into a thriving coaching city. This was a period of great intellectual activity, the city being the home of many famous people including Samuel Johnson, David Garrick, Erasmus Darwin and Anna Seward, and prompted Johnson's remark that Lichfield was "a city of philosophers".
Today, the city still retains its old importance as an ecclesiastical centre, and its industrial and commercial development has been limited. The centre of the city has over 230 listed buildings (including many examples of Georgian architecture), and preserves much of its historic character.