Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates.
As of 2014, the Force.com platform has 1.5 million registered developers.
Lightning Base Components is the component library built on top of Lightning Web Components.
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed.
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011. The product focused on connecting small businesses to their customers.
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.
Loughborough (/ˈlʌfbərə/ (About this soundlisten) LUF-bər-ə) is a town in the Charnwood borough of Leicestershire, England, seat of Charnwood Borough Council, and home to Loughborough University. The town had a population of 57,600 in 2004, making it the second largest settlement in Leicestershire. It is close to the Nottinghamshire border and within short distances of Nottingham, East Midlands Airport and Derby. The town has the world's largest bell foundry – John Taylor Bellfounders – which made bells for the Carillon War Memorial, a landmark in the Queens Park in the town, of Great Paul for St Paul's Cathedral, and for York Minster.