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Salesforce CRM

​Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud,[33] Service Cloud,[34] Marketing Cloud,[35] and Commerce Cloud and Platform.[35] Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.

Main services

Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.[36]

Salesforce Platform

Salesforce Platform[37] (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[38][failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.[39]

Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com,[40] as well as Visualforce, a framework[41] including an XML[42] syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year.[43] As the platform is provided as a service to its developers, every single development instance also receives all these updates.

In 2015, a new framework for building user interfaces – Lightning Components – was introduced in beta.[44] Lightning components are built using the open-source Aura Framework[45] but with support for Apex as the server-side language instead of Aura's JavaScript dependency. This has been described as an alternative to, not necessarily a replacement for, Visualforce pages.[46]

As of 2014, the Force.com platform has 1.5 million registered developers.[47]

Lightning Base Components is the component library built on top of Lightning Web Components.[48]

AppExchange

Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services.[49][50] As of 2021, the exchange has over 5,000 apps listed.[51][52]

Trailhead

Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.[53][54][15]

Salesforce+

In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.[55][56]

Discontinued

Desk.com logo

Desk.com Logo

Desk.com

Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011.[57] The product focused on connecting small businesses to their customers.[57][58]

In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.[59]

Do.com

Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.[60][61][62]

​Market Harborough is a market town within the Harborough district of Leicestershire, England. It is situated in the far southeast of the county, forming part of the border with Northamptonshire.

Harborough District has a population of 91,461 (2017)[1] and Market Harborough is the district's administrative headquarters.[2] It sits on the Northamptonshire-Leicestershire border. The town was formerly at a crossroads for both road and rail; however the A6 now bypasses the town to the east and the A14 which carries east-west traffic is 6 miles (9.7 km) to the south. Market Harborough railway station is served by East Midlands Railway services on the Midland Main Line with direct services north to Leicester, Nottingham, Derby and Sheffield and south to London St Pancras. Rail services to Rugby and Peterborough ended in 1966.

Market Harborough is located in an area which was formerly a part of the Rockingham Forest, a royal hunting forest used by the medieval monarchs starting with William I. Rockingham Road takes its name from the forest. The forest's original boundaries stretched from Market Harborough through to Stamford and included the settlements at Corby, Kettering, Desborough, Rothwell, Thrapston and Oundle.

The steeple of St Dionysius' Church rises directly from the street, as there is no churchyard. It was constructed in grey stone in 1300 with the church itself a later building of about 1470. Next to the church stands the Old Grammar School, a small timber building dating from 1614. The ground floor is open, creating a covered market area and there is a single room on the first floor. It has become a symbol of the town. The nearby square is largely pedestrianised and surrounded by buildings of varying styles. The upper end of the High Street is wide and contains mostly unspoiled Georgian buildings.

Market Harborough has two villages within its confines: Great Bowden lies over a hill about a mile from the town centre; Little Bowden is less than half a mile from the town centre. The three centres have largely coalesced through ribbon development and infill, although Great Bowden continues to retain a strong village identity.

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