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Salesforce CRM

​Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud,[33] Service Cloud,[34] Marketing Cloud,[35] and Commerce Cloud and Platform.[35] Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.

Main services

Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.[36]

Salesforce Platform

Salesforce Platform[37] (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[38][failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.[39]

Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com,[40] as well as Visualforce, a framework[41] including an XML[42] syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year.[43] As the platform is provided as a service to its developers, every single development instance also receives all these updates.

In 2015, a new framework for building user interfaces – Lightning Components – was introduced in beta.[44] Lightning components are built using the open-source Aura Framework[45] but with support for Apex as the server-side language instead of Aura's JavaScript dependency. This has been described as an alternative to, not necessarily a replacement for, Visualforce pages.[46]

As of 2014, the Force.com platform has 1.5 million registered developers.[47]

Lightning Base Components is the component library built on top of Lightning Web Components.[48]

AppExchange

Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services.[49][50] As of 2021, the exchange has over 5,000 apps listed.[51][52]

Trailhead

Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.[53][54][15]

Salesforce+

In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.[55][56]

Discontinued

Desk.com logo

Desk.com Logo

Desk.com

Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011.[57] The product focused on connecting small businesses to their customers.[57][58]

In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.[59]

Do.com

Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.[60][61][62]

​Nottingham (/ˈnɒtɪŋəm/ (About this soundlisten) NOT-ing-əm) is a city and unitary authority area in Nottinghamshire, England. Part of the East Midlands region, it is 128 miles (206 km) north of London and 45 miles (72 km) northeast of Birmingham. To the west lies Derby, separated by the M1 motorway.

Nottingham has links to the legend of Robin Hood and to the lace-making, bicycle (notably Raleigh bikes) and tobacco industries. It was granted its city charter in 1897, as part of Queen Victoria's Diamond Jubilee celebrations. Nottingham is a tourist destination; in 2018, the city received the second highest amount of overnight visitors in the Midlands and the highest amount in the East Midlands.

In 2017, Nottingham had an estimated population of 329,200. The population of the city proper, compared to its regional counterparts, has been attributed to its historical and tightly-drawn city boundaries. The wider conurbation, which includes many of the city's suburbs, has a population of 768,638. It is the largest urban area in the East Midlands and the second-largest in the Midlands. Its Functional Urban Area, also the largest in the East Midlands, has a population of 919,484. The population of the Nottingham/Derby metropolitan area is estimated to be 1,610,000.

Its metropolitan economy is the seventh largest in the United Kingdom with a GDP of $50.9bn (2014).[12] The city was the first in the East Midlands to be ranked as a sufficiency-level world city by the Globalization and World Cities Research Network.

Nottingham's public transport system won awards prior to 2015, including the largest publicly owned bus network in England, and is also served by Nottingham railway station and the modern Nottingham Express Transit tram system.

It is also a major sporting centre and, in October 2015, was named 'Home of English Sport'. The National Ice Centre, Holme Pierrepont National Watersports Centre and Trent Bridge international cricket ground are all based in or around the city, which is also the home of two professional football teams; the former world's oldest professional league club Notts County and Nottingham Forest, famously two-time winners of the UEFA European Cup under Brian Clough and Peter Taylor in 1979 and 1980. The city also has professional rugby, ice hockey and cricket teams, and the Aegon Nottingham Open, an international tennis tournament on the ATP and WTA tours. This accolade came just over a year after Nottingham was named as the UK's first City of Football.

On 11 December 2015, Nottingham was named a "City of Literature" by UNESCO, joining Dublin, Edinburgh, Melbourne and Prague as one of only a handful in the world. The title reflects Nottingham's literary heritage, with Lord Byron, D. H. Lawrence and Alan Sillitoe having links to the city, as well as a contemporary literary community, a publishing industry and a poetry scene.

The city is served by three universities: the University of Nottingham, Nottingham Trent University and the University of Law; hosting the highest concentration of higher education providers in the East Midlands.