Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates.
As of 2014, the Force.com platform has 1.5 million registered developers.
Lightning Base Components is the component library built on top of Lightning Web Components.
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed.
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011. The product focused on connecting small businesses to their customers.
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.
Rugby is a market town in Warwickshire, England, close to the River Avon. The town has a population of 70,628 (2011 census) making it the second-largest town in the county. The town is the main settlement within the larger Borough of Rugby which has a population of 100,500 (2011 census).
Rugby is on the eastern edge of Warwickshire, near the borders of Leicestershire and Northamptonshire. It is 83 miles (134 km) north of London, 30 miles (48 km) east-southeast of Birmingham, 11 miles (18 km) east of Coventry, and 19 miles (31 km) south southwest of Leicester.
Rugby was a small rural market town until the mid-19th century, when the siting of a major railway junction at the town spurred the development of manufacturing and engineering industry, and the rapid growth of population.
Rugby School, an independent school situated in the town, is the birthplace of Rugby football, which according to legend, was invented in 1823, by a Rugby schoolboy William Webb Ellis. The school was founded in 1567, and rose to national prominence as a public school in the 18th century.