Banner Default Image

Salesforce CRM

​Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud,[33] Service Cloud,[34] Marketing Cloud,[35] and Commerce Cloud and Platform.[35] Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.

Main services

Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.[36]

Salesforce Platform

Salesforce Platform[37] (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[38][failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.[39]

Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com,[40] as well as Visualforce, a framework[41] including an XML[42] syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year.[43] As the platform is provided as a service to its developers, every single development instance also receives all these updates.

In 2015, a new framework for building user interfaces – Lightning Components – was introduced in beta.[44] Lightning components are built using the open-source Aura Framework[45] but with support for Apex as the server-side language instead of Aura's JavaScript dependency. This has been described as an alternative to, not necessarily a replacement for, Visualforce pages.[46]

As of 2014, the Force.com platform has 1.5 million registered developers.[47]

Lightning Base Components is the component library built on top of Lightning Web Components.[48]

AppExchange

Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services.[49][50] As of 2021, the exchange has over 5,000 apps listed.[51][52]

Trailhead

Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.[53][54][15]

Salesforce+

In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.[55][56]

Discontinued

Desk.com logo

Desk.com Logo

Desk.com

Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011.[57] The product focused on connecting small businesses to their customers.[57][58]

In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.[59]

Do.com

Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.[60][61][62]

​South Yorkshire is a ceremonial and metropolitan county in England. It is the southernmost county in the Yorkshire and the Humber region and had a population of 1.34 million in 2011. It has an area of 1,552 square kilometres (599 sq mi)[2] and consists of four metropolitan boroughs, Barnsley, Doncaster, Rotherham and Sheffield. South Yorkshire was created on 1 April 1974 as a result of the Local Government Act 1972.[3][4] Its largest settlement is Sheffield.

Lying on the east side of the Pennines, South Yorkshire is landlocked, and borders Derbyshire to the west and south-west, West Yorkshire to the north-west, North Yorkshire to the north, the East Riding of Yorkshire to the north-east, Lincolnshire to the east and Nottinghamshire to the south-east. The Sheffield Urban Area is the tenth most populous conurbation in the United Kingdom, and dominates the western half of South Yorkshire with over half of the county's population living within it. South Yorkshire lies within the Sheffield City Region with Barnsley also being within the Leeds City Region, reflecting its geographical position midway between Yorkshire's two largest cities.

South Yorkshire County Council was abolished in 1986 and its metropolitan boroughs are now effectively unitary authorities, although the metropolitan county continues to exist in law.[5][6][7] As a ceremonial county, South Yorkshire has a Lord Lieutenant and a High Sheriff.

South Yorkshire was created from 32 local government districts of the West Riding of Yorkshire (the administrative county and four independent county boroughs), with small areas from Derbyshire and Nottinghamshire.

Latest jobs