Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates.
As of 2014, the Force.com platform has 1.5 million registered developers.
Lightning Base Components is the component library built on top of Lightning Web Components.
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed.
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011. The product focused on connecting small businesses to their customers.
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.
St Neots /sɛnʔ ˈniːəts/[b] is a town and civil parish in the Huntingdonshire District of the county of Cambridgeshire, England, approximately 50 miles (80 km) north of central London. The town straddles the River Great Ouse and is served by a railway station on the East Coast Main Line. It is 14 miles (23 km) west of Cambridge, to which it is linked by the A428 arterial road. It is the largest town in Cambridgeshire and had a population of 30,811 in the 2011 census.[c]
The town is named after the Cornish monk Saint Neot, whose bones were moved to the Priory here from the hamlet of St Neot on Bodmin Moor in around 980 AD. Pilgrimage to the priory church and parish church brought prosperity to the settlement and the town was granted a market charter in 1130. In the 18th and 19th centuries the town enjoyed further prosperity through corn milling, brewing, stagecoach traffic and railways.
After the Second World War the town and its industry were chosen for rapid growth as London councils paid for new housing to be built to rehouse families from London. The first London overspill housing was completed in the early 1960s and new housing has continued at a slightly lower rate such that the population, including the areas transferred from Bedfordshire, is approximately four times that of the 1920s.