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Salesforce CRM

​Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud,[33] Service Cloud,[34] Marketing Cloud,[35] and Commerce Cloud and Platform.[35] Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.

Main services

Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.[36]

Salesforce Platform

Salesforce Platform[37] (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[38][failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.[39]

Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com,[40] as well as Visualforce, a framework[41] including an XML[42] syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year.[43] As the platform is provided as a service to its developers, every single development instance also receives all these updates.

In 2015, a new framework for building user interfaces – Lightning Components – was introduced in beta.[44] Lightning components are built using the open-source Aura Framework[45] but with support for Apex as the server-side language instead of Aura's JavaScript dependency. This has been described as an alternative to, not necessarily a replacement for, Visualforce pages.[46]

As of 2014, the Force.com platform has 1.5 million registered developers.[47]

Lightning Base Components is the component library built on top of Lightning Web Components.[48]

AppExchange

Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services.[49][50] As of 2021, the exchange has over 5,000 apps listed.[51][52]

Trailhead

Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.[53][54][15]

Salesforce+

In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.[55][56]

Discontinued

Desk.com logo

Desk.com Logo

Desk.com

Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011.[57] The product focused on connecting small businesses to their customers.[57][58]

In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.[59]

Do.com

Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.[60][61][62]

​Tamworth (/ˈtæmwərθ/) is a large market town and borough in Staffordshire, England, 14 miles (23 km) north-east of Birmingham and on the West Coast Main Line. The town adjoins Warwickshire to the south and east, Lichfield to the north and west and local junctions of the M6 Toll motorway. It takes its name from the River Tame, which flows through it. Its resident population (mid-2019 est.) was 76,696.

Tamworth was historically divided between Warwickshire and Staffordshire until 1889, when the town was placed entirely in Staffordshire.[1]

Tamworth hosts a simple but elevated 12th century castle, a well-preserved medieval church (the Church of St Editha) and a Moat House. Tamworth was the capital of the Anglo-Saxon Kingdom of Mercia during the Heptarchy of seven kingdoms and throughout its later, greater, form.

The town's industries include logistics, engineering, clothing, brick, tile and paper manufacture. Until 2001 one of its factories was Reliant, which produced the Reliant Robin three-wheeler car and the Reliant Scimitar sports car.

The Snowdome, a prototype real-snow indoor ski slope is in Tamworth and 1.7 miles (2.7 km) south is Drayton Manor Theme Park and one of the many marinas serving the Coventry Canal and Birmingham and Fazeley Canal which combine south of the town.

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