Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.
Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates.
As of 2014, the Force.com platform has 1.5 million registered developers.
Lightning Base Components is the component library built on top of Lightning Web Components.
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed.
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011. The product focused on connecting small businesses to their customers.
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.
Wales (Welsh: Cymru [ˈkəm.rɨ] (audio speaker iconlisten)) is a country that is part of the United Kingdom. It is bordered by England to the east, the Irish Sea to the north and west, and the Bristol Channel to the south. It had a population in 2011 of 3,063,456 and has a total area of 20,779 km2 (8,023 sq mi). Wales has over 1,680 miles (2,700 km) of coastline and is largely mountainous with its higher peaks in the north and central areas, including Snowdon (Yr Wyddfa), its highest summit. The country lies within the north temperate zone and has a changeable, maritime climate.
Welsh national identity emerged among the Britons after the Roman withdrawal from Britain in the 5th century, and Wales is regarded as one of the modern Celtic nations. Llywelyn ap Gruffudd's death in 1282 marked the completion of Edward I of England's conquest of Wales, though Owain Glyndŵr briefly restored independence to Wales in the early 15th century. The whole of Wales was annexed by England and incorporated within the English legal system under the Laws in Wales Acts 1535 and 1542. Distinctive Welsh politics developed in the 19th century. Welsh Liberalism, exemplified in the early 20th century by David Lloyd George, was displaced by the growth of socialism and the Labour Party. Welsh national feeling grew over the century; a nationalist party, Plaid Cymru was formed in 1925, and the Welsh Language Society in 1962. Established under the Government of Wales Act 1998, the Senedd (the Welsh Parliament, formerly known as the National Assembly for Wales) is responsible for a range of devolved policy matters.
At the dawn of the Industrial Revolution, development of the mining and metallurgical industries transformed the country from an agricultural society into an industrial nation; the South Wales Coalfield's exploitation caused a rapid expansion of Wales' population. Two-thirds of the population live in South Wales, including the capital Cardiff along with Swansea, Newport and the nearby valleys. The eastern region of North Wales has about a sixth of the overall population with Wrexham being the largest northern town. The remaining parts of Wales are sparsely populated. Now that the country's traditional extractive and heavy industries have gone or are in decline, the economy is based on the public sector, light and service industries, and tourism. In livestock farming, including dairy farming, Wales is a net exporter, contributing towards national agricultural self-sufficiency.
Wales closely shares its political and social history with the rest of Great Britain, and a majority of the population in most areas speaks English as a first language, but the country has retained a distinct cultural identity. Both Welsh and English are official languages; over 560,000 Welsh-speakers live in Wales, and the language is spoken by a majority of the population in parts of the north and west. From the late 19th century onwards, Wales acquired its popular image as the "land of song", in part due to the eisteddfod tradition. At many international sporting events, such as the FIFA World Cup, Rugby World Cup and the Commonwealth Games, Wales has its own national team. At the Olympic Games, Welsh athletes compete for the UK as part of a Great Britain team. Rugby union is seen as a symbol of Welsh identity and an expression of national consciousness.