Jobs
Salesforce CRM
Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud,[33] Service Cloud,[34] Marketing Cloud,[35] and Commerce Cloud and Platform.[35] Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead.
Main services
Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses.[36]
Salesforce Platform
Salesforce Platform[37] (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application.[38][failed verification] These third-party applications are hosted on Salesforce.com's infrastructure.[39]
Force.com applications are built using declarative tools, backed by Lightning[further explanation needed] and Apex, a proprietary Java-like programming language for Force.com,[40] as well as Visualforce, a framework[41] including an XML[42] syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year.[43] As the platform is provided as a service to its developers, every single development instance also receives all these updates.
In 2015, a new framework for building user interfaces – Lightning Components – was introduced in beta.[44] Lightning components are built using the open-source Aura Framework[45] but with support for Apex as the server-side language instead of Aura's JavaScript dependency. This has been described as an alternative to, not necessarily a replacement for, Visualforce pages.[46]
As of 2014, the Force.com platform has 1.5 million registered developers.[47]
Lightning Base Components is the component library built on top of Lightning Web Components.[48]
AppExchange
Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services.[49][50] As of 2021, the exchange has over 5,000 apps listed.[51][52]
Trailhead
Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies.[53][54][15]
Salesforce+
In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+[b]. The service features original content produced by the company involving its clients ranging from "days in the life" of smaller business owners to interviews with large companies' CEOs. Since 2022, Salesforce has also streamed its annual Dreamforce conference on Salesforce+.[55][56]
Discontinued
Desk.com logo
Desk.com Logo
Desk.com
Desk.com is a SaaS help desk and customer support product that was acquired by Salesforce for $50 million in 2011.[57] The product focused on connecting small businesses to their customers.[57][58]
In March 2018, Salesforce announced that Desk.com would be consolidated with other services into Service Cloud Essentials.[59]
Do.com
Do.com was a cloud-based task management system for small groups and businesses, introduced in 2011 and discontinued in 2014.[60][61][62]
Worcester (/ˈwʊstər/ (About this soundlisten) WUUS-tər) is a cathedral city in Worcestershire, England, 30 miles (48 km) south-west of Birmingham, 101 miles (163 km) west-north-west of London, 27 miles (43 km) north of Gloucester and 23 miles (37 km) north-east of Hereford. The population is about 100,000. The River Severn flanks the western side of the city centre, which is overlooked by Worcester Cathedral. The Battle of Worcester in 1651 was the final one in the English Civil War, where Oliver Cromwell's New Model Army defeated King Charles I's Royalists. Worcester is the home of Royal Worcester Porcelain, composer Edward Elgar,[1] Lea & Perrins, makers of traditional Worcestershire sauce, University of Worcester, and Berrow's Worcester Journal, claimed as the world's oldest newspaper.
