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Technical Support Engineer
What is a technical support engineer?
A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees.
Aldershot (/ˈɔːldərʃɒt/) is a town in Hampshire, England. It lies on heathland in the extreme northeast corner of the county, 31 mi (50 km) southwest of London. The area is administered by Rushmoor Borough Council. The town has a population of 37,131,[1] while the Aldershot Urban Area, a loose conurbation (which also includes other towns such as Camberley, Farnborough, and Farnham) has a population of 243,344, making it the thirtieth-largest urban area in the UK.[2]
Aldershot is known as the "Home of the British Army", a connection which led to its rapid growth from a small village to a Victorian town.[3]
