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Technical Support Engineer
What is a technical support engineer?
A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees.
Droitwich Spa (often abbreviated to Droitwich /ˈdrɔɪt.wɪtʃ/)[3] is an historic spa town in the Wychavon district in northern Worcestershire, England, on the River Salwarpe. It is located approximately 22 miles (35 km) south-west of Birmingham and 7 miles (11 km) north-east of Worcester.
The town was called Salinae[4] in Roman times, then later called Wyche, derived from the Anglo-Saxon Hwicce kingdom, referred to as "Saltwich" according to Anglo-Saxon charters, with the Droit (meaning "right" in French) added when the town was given its charter on 1 August 1215 by King John.[5][6] The "Spa" was added in the 19th century when John Corbett developed the town's spa facilities. The River Salwarpe running through Droitwich is likely derived from sal meaning "salt" and weorp which means "to throw up" - i.e. "the river which throws up salt" - which overflows from the salt brines.[7]
The town is situated on massive deposits of salt, and salt has been extracted there since ancient times. The natural Droitwich brine contains 2+1⁄2 pounds per imperial gallon (0.25 kg/L) of salt, ten times stronger than sea water and rivaled only by the Dead Sea.[8]
