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Technical Support Engineer
What is a technical support engineer?
A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees.
Mapperley is a residential and commercial area of north-eastern Nottingham, England. The area is bounded by Sherwood to the north-west, Thorneywood to the south and Gedling to the east.
At various periods the terms 'Mapperley' and 'Mapperley Plains' have been applied to lands, on either side of Woodborough Road (B684), from a point at the junction of Mapperley Road, north-east for a distance of some 3+3⁄4 miles (6.0 km), to that point where the road forks towards Woodborough village. The stretch of Woodborough Road from Mapperley Road to Porchester Road is called 'Mapperley Plains' on Jackson's map of 1851–66, for example.[1][2] This section considers the history of the suburb within the present day city boundary.
The origins of the city of Nottingham suburb called Mapperley seem to be found in the fourteenth century. Writing in the 1670s about lands in the lordship of Basford (i.e. west of present-day Woodborough Road) which were called cornerswong, Dr Robert Thoroton, notes:
In the time of Richard the second (reigned 1377-99), Thomas Mapurley was a considerable man at Nottingham…. He, or his posterity, became possessed of the chiefest part of these grounds, which was the occasion of them being called Maperley's Closes; and since there being a cottage-house or two, and some odd barns erected, it goes for a small Hamlet called Mapurley.[3]
