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Technical Support Engineer
What is a technical support engineer?
A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees.
Oswestry (/ˈɒzwəstri/ OZ-wəss-tree is a market town, civil parish and historic railway town in Shropshire, England, close to the Welsh border.[2] It is at the junction of the A5, A483 and A495 roads.
The town was the administrative headquarters of the Borough of Oswestry until that was abolished in 2009. Oswestry is the third-largest town in Shropshire, following Telford and Shrewsbury. At the 2021 Census, the population was 17,509.[3][4] The town is five miles (8 km) from the Welsh border and has a mixed English and Welsh heritage.[5]
Oswestry is the largest settlement within the Oswestry Uplands, a designated natural area and national character area.[6]
