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Technical Support Engineer

​What is a technical support engineer?

A technical support engineer provides technical support for users of an organization’s network systems and may work to maintain them through regular testing and monitoring. Your goal in this role is to address technical issues reported by users and to resolve them. The process can involve a series of steps, from walking users through troubleshooting options over the phone, in person, or via chat to generating support tickets to document the interaction. Depending on the company, technical support engineers may work with customers or employees. 

​Prestwich (/ˈprɛstwɪtʃ/ PREST-witch) is a town in the Metropolitan Borough of Bury, Greater Manchester, England,[1] three miles (five kilometres) north of Manchester, three miles (five kilometres) north of Salford and five miles (eight kilometres) south of Bury.

Within the boundaries of the historic county of Lancashire, Prestwich was the seat of the ancient parish of Prestwich-cum-Oldham, centred around the Grade I listed Church of St Mary the Virgin. In recent times, it has grown in popularity as a commuter town of Manchester, being consistently named one of the best places to live in the UK by The Sunday Times,[2][3] and has been nicknamed the 'new Didsbury' [2][4] in comparison with the affluent suburb in the south of the city.

The oldest part of Prestwich, around Bury New Road, is known as Prestwich Village. There is a large Jewish community in Prestwich which, together with neighbouring Whitefield, Broughton and Crumpsall, makes up the second largest Jewish community in the UK outside London.

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